Teaching standards

The standards we hold every tutor to, how they are measured, and what happens when they are not met.

All tutors are held to these 5 standards

Every lesson is planned against the student’s syllabus, exam board and target grade before it starts.

Lessons are worked through, not lectured. The student should be doing most of the thinking.

The student leaves each lesson knowing what improved, what did not, and what to do next.

Progress is recorded topic by topic against a target grade, and reviewed on a fixed cycle.

On time, on platform, and appropriate at all times, with safeguarding rules followed without exception.

We put a lot of work into getting the match right first time. If we do not, tell your Learning Advisor and we will do whatever we can to resolve it.

First session guarantee

If you are not satisfied after your first session with a tutor, you will not be charged for it. We will find you another tutor at no cost.

Raise it by message, phone or email. Your Learning Advisor owns it from that point; you do not have to approach the tutor yourself.

We look at the session notes and what you have told us, and decide what needs to change.

We match you with another tutor at no cost and share your plan with them, so nothing starts again from scratch.

The feedback goes to the tutor and is noted on their profile, so it is taken into account in future matches and reviews.

Tell us the subject, exam board and target grade. We will shortlist tutors who meet every standard on this page.