How tutoring works

Tell your Learning Advisor and they'll handle it, so you don't have to approach the tutor yourself. If you're not happy after the first session, we refund it in full. We'll match you with another tutor at no cost and share your plan with them, so nothing starts again from scratch.

Yes. After every lesson, the tutor logs what was covered and what comes next, and the notes are visible to the family.

Yes. There are no lock-in contracts. You can book week to week, pause over the holidays or stop altogether whenever you like. Just let your Learning Advisor know. Package hours bought upfront stay valid if plans change.

Most students have one regular weekly session, which is enough to keep on top of new content and practise exam questions. Many add extra sessions in the run-up to mocks and final exams, and pause over the holidays. Your tutor can recommend a schedule based on your target grade.

Yes. You can change the time of a session whenever you need to, as long as you give your tutor notice. If you cancel less than one hour before the lesson starts, or don't show up, you'll be charged half the lesson fee. Sessions bought upfront stay valid if your plans change, so unused hours aren't lost. See our pricing.

You and your tutor agree a regular weekly slot that fits around school. You can pay as you go, and you're only invoiced for lessons that have already happened. Or buy a block of sessions upfront at a lower hourly rate. Full rates are on our pricing page.

Every week on a Monday, you will receive an invoice for all tutoring completed in the previous week (as long as it has been added by your tutor), including any late cancellation charges. Cancelling less than one hour before a lesson, or not showing up, is charged at half the lesson fee. That invoice is then due the following Monday. All customers are required to set-up a direct debit with Stripe. On that following Monday we then debit your account.

Each one-to-one lesson follows the same shape. The tutor reviews last week's work, teaches the topics you're losing marks on, and works through past paper questions from your exam board, marking them as you go. They then set work for the week and write up what was covered so parents can follow progress. See our teaching standards.

A Learning Advisor reviews every application the same day it comes in. Once a suitable tutor is confirmed, they contact you directly to arrange your first lesson. Matching is based on subject, exam board, target grade and availability, including your time zone.

We don't offer a free trial. Instead, every student gets our first session satisfaction guarantee: if you're not happy after your first lesson, we refund it in full and find you another tutor at no cost. See our pricing for what's included.

Online A-Level and AS tutoring with an academic tutor starts from $60 USD (£45) per hour, and GCSE and IGCSE tutoring from $50 USD (£38) per hour. You can pay as you go, invoiced only after each lesson, or buy a package upfront for up to 15% off. There are no lock-in contracts or hidden fees. Professional tutors (qualified teachers and examiners) cost from $85 USD (£64) per hour for A-Level and $75 USD (£56) for GCSE and IGCSE. See our A-Level tutoring prices.

Late cancellations and no-shows are charged at half the lesson fee. That applies if you cancel less than one hour before the start time, or don't turn up. You can still change a session time whenever you need to, as long as you give your tutor notice.

Fill out a short online form with your subject, exam board, target grade and availability. A Learning Advisor matches you with the most suitable tutor, and the tutor contacts you to arrange your first lesson. All lessons run one-to-one in our virtual classroom, at times that fit around school. Read the full process.